Privacy Policy

GrabEats Technologies Limited (“GrabEats”, “we”, “us”) is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information when you use our platform and services.

Information we collect

We may collect information you provide when you register, place orders, or contact us, including name, email, phone number, delivery address, and payment details. We also collect usage data (e.g. device, IP, pages visited) to improve our services.

How we use your information

We use your information to process orders, communicate with you, improve our app and website, prevent fraud, and comply with legal obligations. We do not sell your personal data to third parties.

Sharing of information

We may share information with restaurants and delivery partners to fulfil orders, and with service providers who assist our operations (e.g. hosting, payments), under strict confidentiality. We may disclose information when required by law.

Security and retention

We use appropriate technical and organisational measures to protect your data. We retain your information for as long as needed to provide services and as required by law.

Your rights

You may access, correct, or request deletion of your personal data where applicable. You can also object to or restrict certain processing. Contact us to exercise these rights.

Contact

For privacy-related questions or requests, please use our Contact Us page.